Friends Tab crashes app : Striiv CustomerCare

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Marcus C.

started a topic about 6 years ago

I am using the most recent version of the app (1.3.54), and I'm finding that whenever I try to click on the Friends tab, or even the "add friend" button at the top corner, it caused the app to crash. Every once in a while, I can actually open the friends tab, but as soon as I try to type in a name to search for friends who are using the app, it causes the app to crash. Please fix this!

Debbie Higgins

said almost 6 years ago

Follow-up...I have reinstalled the program several times now and this still happens to me a LOT. Who knows when they will ever actually fix all of the issues with this app!

Debbie Higgins

said over 5 years ago

I found the place to be heard! Type in www.facebook.com/striiv and you get David Wang's Facebook page! He is the Striiv CEO. Go there and send him a message! Let him know how dissatisfied you are with all that is going on with this app!!

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Marcus C.

said over 5 years ago

Thanks for the tip, Debbie :-)

Debbie Higgins

said almost 6 years ago

I have found that if you delete and reinstall the app, it can cure some issues. You won't lose any data at all, but it could fix this problem.

I realize you started this topic 3 months ago, but thought I would share anyway. Hope you found a resolution to the problem, but if not, maybe this will help.