Tried resetting. Charged all night. Can't get it to start...any suggestions? I have had it for about 2 years. Did it die of old age? Or is there something else I should try?
I've barely had my Striiv smart pedometer for a month and now it won't turn on. It's been charging all night so I know that's not the issue. I'm not sure what everyone is talking about the reset paper clip hole either, because my Smart only has a pwer button, the charger button, and the thing to connect the holder.
The paper clip hole is on the Striiv Play Pedometer. On your smart, I believe the reset procedure to force the wake up is to hold the power button down extra time. I think a minute or so should be a safe if exceptionally long time unless you see the screen change before then. After releasing the button you may have to press it again to turn it on as normal.
I that fails you'll need to open a support ticket with Striiv to get a replacement.
After unplugged from charging overnight, my strive will not come on. What can I do to reboot it?
this is a settled conclusion striiv doesn't care abotu customers or defective products.
The battery in my Striiv Apex HR tracker will not charge. I cannot get it to charge and wake up when I double tap it or push the button on the side. Any solutions?
The battery in my Striiv Apex HR tracker will not charge and the screen is black. When I plug it into the computer to charge and press the button on the side the tracker will not wake up.
I have the APEX HR, 1st one had the same blank screen issue, HR monitor remained flashing.
Received replacement nugget, within 45 days same issue. I have avoided getting it wet despite it being marketed as being able to. Seems like very poor product design. If I had to do it again, I would invest in another tracker.