2015-06-11T13:53:40-07:00 true 141394 4582 3000159712 3000223604 false 23 true 2018-01-18T08:47:08-08:00 3017904978 1 All the forums are here now! 2016-06-13T14:16:41-07:00 3003193210 0 false Hi Striivers,   As we announced a few months ago, we've shut the older forums down to concentrate all our efforts on this forum - I'll be attempting to migrate over old threads, but we're planning on making this a much more active forum for you to share your stories and get help from fellow Striivers! <p>Hi Striivers, </p><p><br></p><p> As we announced a few months ago, we've shut the older forums down to concentrate all our efforts on this forum - I'll be attempting to migrate over old threads, but we're planning on making this a much more active forum for you to share your stories and get help from fellow Striivers!</p> 2015-06-11T13:53:40-07:00 141394 3000199627 true 3000159712 false 2015-06-11T13:53:40-07:00 3003193210 0 false how do I find other stiiv users for the game <p>how do I find other stiiv users for the game</p><p><br></p> 2015-06-21T11:16:45-07:00 141394 3000200076 true 3000159712 false 2015-10-08T15:25:08-07:00 3003112410 1 false I agreement with Maggie - there needs to be a place where we can find and add followers. I mean, no one I personally know has a Striiv. <p>I agreement with Maggie - there needs to be a place where we can find and add followers. I mean, no one I personally know has a Striiv.</p> 2015-06-24T08:45:44-07:00 141394 3000200244 true 3000159712 false 2015-10-08T15:25:24-07:00 3005160226 1 false Here you go! http://support.striiv.com/discussions/forums/3000000440 <p>Here you go!</p><p><br></p><p>http://support.striiv.com/discussions/forums/3000000440</p> 2015-06-24T10:25:55-07:00 141394 3000200254 true 3000159712 false 2015-06-24T10:25:55-07:00 3003193210 0 false Thxs Mike but it's NOT what I was looking for.  I would like to add 'OTHER' Striiv users.  I, like Michael, don't PERSONALLY know any striiv users.  What you referred us to only shows a '0' for friends.   <p>Thxs Mike but it's NOT what I was looking for.  I would like to add 'OTHER' Striiv users.  I, like Michael, don't PERSONALLY know any striiv users.  What you referred us to only shows a '0' for friends.  </p><p><br></p> 2015-06-26T08:23:30-07:00 141394 3000200430 true 3000159712 false 2015-10-08T15:25:34-07:00 3003112410 1 false I haven't come across any concentrated lists of people seeking Striiv friends yet, but if you hop onto this topic, we can get one started! http://support.striiv.com/support/discussions/topics/3000160008 <p style="color: rgb(128, 128, 128); font-family: Lato, sans-serif; font-size: 16px; background-color: rgb(245, 245, 245);">I haven't come across any concentrated lists of people seeking Striiv friends yet, but if you hop onto this topic, we can get one started!</p><p style="color: rgb(128, 128, 128); font-family: Lato, sans-serif; font-size: 16px; background-color: rgb(245, 245, 245);"><br></p><p style="color: rgb(128, 128, 128); font-family: Lato, sans-serif; font-size: 16px; background-color: rgb(245, 245, 245);"><a href="http://support.striiv.com/support/discussions/topics/3000159712/page/last" target="_blank"></a><a href="http://support.striiv.com/support/discussions/topics/3000160008" target="_blank">http://support.striiv.com/support/discussions/topics/3000160008</a><br></p> 2015-07-06T12:55:12-07:00 141394 3000201413 true 3000159712 false 2015-07-06T12:55:12-07:00 3004185135 0 false Add me people! :) <p>Add me people! :)<br></p> 2015-07-11T22:05:54-07:00 141394 3000201802 true 3000159712 false 2015-09-09T14:49:05-07:00 3005404341 0 false now on second unit in one day neither can connect via Bluetooth blue light does not come on, it only stays green no assistance that works is available <p>now on second unit in one day</p><p>neither can connect via Bluetooth</p><p>blue light does not come on, it only stays green</p><p>no assistance that works is available</p> 2015-10-05T19:05:06-07:00 141394 3000204822 true 3000159712 false 2015-10-05T19:05:06-07:00 3006386102 0 false Hello. I was a huge fan of the walkathon. I loved the people I walked with. I can not find any of them on this app. This app feels incomplete without striiv friends. Are their any other apps that were similar to striiv walkathon? Not that I want to leave but I don't see the purpose of this any more. It's boring and not fun. How do we make it fun again? I am sad about this Hello. I was a huge fan of the walkathon. I loved the people I walked with. I can not find any of them on this app. This app feels incomplete without striiv friends. Are their any other apps that were similar to striiv walkathon? Not that I want to leave but I don't see the purpose of this any more. It's boring and not fun. How do we make it fun again? I am sad about this 2015-10-08T15:24:47-07:00 141394 3000204932 true 3000159712 false 2015-10-22T06:40:00-07:00 8554940 1 false I also would like to fine friends too! And also I would love fine more information on my land???? I also would like to fine friends too! And also I would love fine more information on my land???? 2015-10-10T06:39:22-07:00 141394 3000204966 true 3000159712 false 2015-10-10T06:39:22-07:00 3006235908 0 false I would like to be able to use my new striiv play. Cannot turn on or charge it. help!!  I would like to be able to use my new striiv play. Cannot turn on or charge it. help!!  2015-11-29T15:42:10-08:00 141394 3000206242 true 3000159712 false 2015-11-29T15:42:10-08:00 3007167622 0 false Hi Jo Ann -- please email us at customercare@striiv.com and we'll get you back up and running! <p>Hi Jo Ann -- please email us at customercare@striiv.com and we'll get you back up and running!</p> 2015-11-30T12:46:22-08:00 141394 3000206256 true 3000159712 false 2015-11-30T12:46:22-08:00 3004185135 0 false Why isn't the app just like the Striiv Smart Pedometer? It was fun, motivational, and easy to use. It had challenges, races, stair counting, etc... It was a perfect platform. Please make the app like the Smart...   Why isn't the app just like the Striiv Smart Pedometer? It was fun, motivational, and easy to use. It had challenges, races, stair counting, etc... It was a perfect platform. Please make the app like the Smart...<br><p> </p> 2015-12-27T21:15:00-08:00 141394 3000206896 true 3000159712 false 2016-02-24T11:48:35-08:00 3007500088 1 false Anyone experiencing problems with MyLand on iSO? Since yesterday, it seems that I cannot access the bottom commands like Upgrade and switch from island to island... as if the screen was not long enough...  <p>Anyone experiencing problems with MyLand on iSO? Since yesterday, it seems that I cannot access the bottom commands like Upgrade and switch from island to island... as if the screen was not long enough... </p> 2016-01-15T04:54:28-08:00 141394 3000207295 true 3000159712 false 2016-01-17T11:04:20-08:00 3003820750 1 false I too can not "upgrade" on my land..... Is this a "bug" in the new update? Because I was Upgrading.... But now the option is not there I too can not "upgrade" on my land..... Is this a "bug" in the new update? Because I was Upgrading.... But now the option is not there 2016-01-17T11:06:56-08:00 141394 3000207335 true 3000159712 false 2016-01-17T11:06:56-08:00 3007735881 0 false I cant login. The screen is always frozen for the sign in section. The unit shuts down when in use and looses all its data. This unit was just a waste of money and time. It is the small calculator like version, not a wrist band and cost $34. <p>I cant login. The screen is always frozen for the sign in section. The unit shuts down when in use and looses all its data. This unit was just a waste of money and time. It is the small calculator like version, not a wrist band and cost $34.</p> 2016-05-01T22:37:27-07:00 141394 3000209856 true 3000159712 false 2016-05-01T22:37:27-07:00 3008821227 0 false Your Sync Server is down.  Again.   When may I expect to be able to synchronize my machine with yours? B <div dir="ltr">Your Sync Server is down.  Again.<br><p> </p> <p>When may I expect to be able to synchronize my machine with yours?</p> <p><br></p> <p><br></p> <p>B<br></p> </div> 2017-01-31T15:57:13-08:00 141394 3000215426 true 3000159712 false 2017-01-31T15:57:13-08:00 5839373 0 false Hi Bob,  We're waiting to hear back from our engineers regarding the status of the Smart Sync server. I hate to be the bearer of bad news, but I'd rather keep you informed than in the dark - we're no longer officially supporting the Smart dashboard (my.striiv.com) - this essentially means we won't be able to address issues through software updates going forward.  The Smart was our first device, released roughly 6 years ago. While we recognize its importance amongst the many Striiv devices currently available, the decision was made several months back to stop development work on the Sync software. All of this being said, the main function of the Sync software is to back up your tracked activity - the Smart does store this information internally as well, and allows you to view activity history on the device itself. The Smart is effectively being treated as a standalone pedometer. Regards, Neil <div dir="ltr"> <p><span style="background-color: rgb(255, 255, 255);">Hi Bob, </span></p> <p><span style="background-color: rgb(255, 255, 255);"><br></span></p> <p><span style="background-color: rgb(255, 255, 255);">We're waiting to hear back from our engineers regarding the status of the Smart Sync server. I hate to be the bearer of bad news, but I'd rather keep you informed than in the dark - we're no longer officially supporting the Smart dashboard (my.striiv.com) - this essentially means we won't be able to address issues through software updates going forward. </span></p> <p><span style="background-color: rgb(255, 255, 255);"><br></span></p> <p><span style="background-color: rgb(255, 255, 255);">The Smart was our first device, released roughly 6 years ago. While we recognize its importance amongst the many Striiv devices currently available, the decision was made several months back to stop development work on the Sync software.<br></span></p> <p><span style="background-color: rgb(255, 255, 255);"><br></span></p> <p><span style="background-color: rgb(255, 255, 255);">All of this being said, the main function of the Sync software is to back up your tracked activity - the Smart does store this information internally as well, and allows you to view activity history on the device itself. The Smart is effectively being treated as a standalone pedometer.<br></span></p> <p><span style="background-color: rgb(255, 255, 255);"><br></span></p> <p><span style="background-color: rgb(255, 255, 255);">Regards,</span></p> <p><span style="background-color: rgb(255, 255, 255);">Neil</span></p> </div> 2017-02-02T10:50:01-08:00 141394 3000215474 true 3000159712 false 2017-02-02T10:50:23-08:00 3002150844 0 false Neil, Thanks for the update.  Two questions, and 1 request, please. 1) Is Striiv still donating water, etc, on behalf of Striiv users?  Oprah will not be happy about this.....  I just don't get why you can't leave the old software on there--there shouldn't be any upgrades needed and should cost you $0 to maintain.  Just flip the switch back on?  I, for one, will not upgrade because it feels like we are being forced--not cool. 2) Aother motivating factor is the daily sync also allows a free Mystery Box.  This is fun, because it locks you out for 500 steps, or you get a bad box and have to earn extra energy, etc.  REQUEST:  Can that at least be updated one last time to allow this to happen daily, even though you are shutting down the daily sync option for good? Thank you. <div dir="ltr"> <p>Neil,</p> <p><br></p> <p>Thanks for the update.  Two questions, and 1 request, please.</p> <p><br></p> <p>1) Is Striiv still donating water, etc, on behalf of Striiv users?  Oprah will not be happy about this.....  I just don't get why you can't leave the old software on there--there shouldn't be any upgrades needed and should cost you $0 to maintain.  Just flip the switch back on?  I, for one, will not upgrade because it feels like we are being forced--not cool.</p> <p>2) Aother motivating factor is the daily sync also allows a free Mystery Box.  This is fun, because it locks you out for 500 steps, or you get a bad box and have to earn extra energy, etc. </p> <p><br></p> <p>REQUEST:  Can that at least be updated one last time to allow this to happen daily, even though you are shutting down the daily sync option for good?</p> <p><br></p> <p>Thank you.<br></p> </div> 2017-02-03T10:19:03-08:00 141394 3000215517 true 3000159712 false 2017-02-03T10:19:03-08:00 11645349 0 false The problem is not on my end,  it's on yours.  My Striiv is collecting data and storing up donations.  When I plug it in, and it starts the synch, your server does not respond.  Or, it is responding in a way that changed over last weekend.  Was there an upgrade to your software last weekend? NB:  I will be hitting three donations in a matter of minutes.  So,,,,   <div dir="ltr">The problem is not on my end,  it's on yours.  My Striiv is collecting data and storing up donations.  When I plug it in, and it starts the synch, your server does not respond.  Or, it is responding in a way that changed over last weekend.  Was there an upgrade to your software last weekend?<br><br>NB:  I will be hitting three donations in a matter of minutes.  So,,,,<br><br><br><p> </p> </div> 2017-02-03T10:31:21-08:00 141394 3000215518 true 3000159712 false 2017-02-03T10:31:21-08:00 5839373 0 false I am also very unhappy that we are no longer able to sync and make donations. I have been a faithful user since the Striiv was introduced 6 years ago and have gone through 3 units with over 4.5 million steps on my latest one alone.   <div dir="ltr">I am also very unhappy that we are no longer able to sync and make donations. I have been a faithful user since the Striiv was introduced 6 years ago and have gone through 3 units with over 4.5 million steps on my latest one alone. <br><p> </p> </div> 2017-02-06T09:09:27-08:00 141394 3000215576 true 3000159712 false 2017-02-06T09:09:27-08:00 3012238818 0 false I am on my second Striiv, going on 10.4M+ miles.  I just re-(re-(re-),,,) tried te Synch, no joy.  So....   <div dir="ltr">I am on my second Striiv, going on 10.4M+ miles.  I just re-(re-(re-),,,) tried te Synch, no joy.  So....<br><br><p> </p> </div> 2017-02-06T12:11:59-08:00 141394 3000215577 true 3000159712 false 2017-02-06T12:11:59-08:00 5839373 0 false Please please add me Please please add me 2018-01-18T08:47:08-08:00 141394 3000223604 true 3000159712 false 2018-01-18T08:47:08-08:00 3017904978 0