Frequently Asked Questions

How do I use vibrating alarms?
Open the Striiv Activity Tracker app on your smartphone or tablet. At the top of the app’s Home screen, tap the gear icon on the gray device banner to e...
Thu, 6 Apr, 2017 at 1:36 PM
How do I track my sleep?
The Walgreens Premium Activity Tracker tracks three different levels of activity while you are sleeping: asleep, restless, and awake.   Asl...
Mon, 15 Aug, 2016 at 2:33 PM
How do weather notifications work?
Before you read ahead, weather notifications must be purchased through the 'Activity Tracker Apps' (in-app purchases) tile on the Striiv app hom...
Mon, 27 Jun, 2016 at 2:23 PM
What's up with my battery life?
We get this question quite a bit, and we just wanted to give you an idea of what to expect out of your battery. We've had users get up ...
Thu, 24 Dec, 2015 at 10:27 AM
Why is my charger missing a prong?
Your Walgreens Premium Activity Tracker charging cradle ships with only three prongs. The fourth prong is used at the factory to program your device a...
Fri, 4 Dec, 2015 at 4:54 PM
Where can I get an extra charging cradle?
Visit — the Walgreens Premium Activity Tracker is compatible with the Fusion charger.
Tue, 8 Dec, 2015 at 7:31 PM
What do you mean by 'water resistant'?
The Walgreens Premium Activity Tracker can stay on your wrist during your sweatiest workout. while washing your hands. ...
Thu, 24 Dec, 2015 at 10:32 AM
How do I trim my wristband?
Your Walgreens Premium Activity Tracker can be trimmed shorter using a pair of scissors.  To avoid cutting it too short, please only cut one section ...
Tue, 8 Dec, 2015 at 7:56 PM
Can I order different wristbands for my Walgreens Premium Activity Tracker?
Yes! You can order additional wristbands in different colors from the Walgreens website.  Striiv also offers additional wristbands for purchase onl...
Tue, 8 Dec, 2015 at 8:02 PM
What's in the latest firmware update?
This will be a running list (starting at 4.218) of basic release notes for the current version of the Walgreens Premium Activity Tracker firmware. ...
Mon, 14 Mar, 2016 at 5:29 PM