Frequently Asked Questions

How do I trim my wristband?
Your Fusion Lite can be cut to the appropriate length using a pair of scissors. Please cut only one section at a time to avoid cutting it too short! ...
Tue, 16 Aug, 2016 at 4:29 PM
Can I order a different wristband for the Fusion Lite?
Yes! You can order additional wristbands in different colors from the Striiv online store: https://www.striiv.com/collections
Tue, 16 Aug, 2016 at 4:35 PM
How can I tell what software version is currently on my Fusion Lite?
On the Fusion Lite Swipe to the left of the time/date (and battery %) screen(s) to select "Apps" , then scroll to the second Apps s...
Tue, 28 Jun, 2016 at 11:39 AM
What do you mean by "water resistant"?
The Striiv Fusion Lite can stay on your wrist during your sweatiest workout. while washing your hands. The Striiv Fusion Lite is not waterp...
Wed, 19 Apr, 2017 at 10:49 AM
What's the difference between "Restart," "Factory Reset," and "Pin Reset"?
"Restart"  is found on your Fusion Lite, under apps > settings , and will simply power your Lite off and back on.   "Factory Reset&q...
Thu, 12 May, 2016 at 3:19 PM
Where can I get another charger?
The charging cradle for the Fusion Lite is the same one used for the Fusion.  You can purchase it here: https://www.striiv.com/collections/access...
Tue, 16 Aug, 2016 at 4:42 PM
How do I edit time/date?
The Fusion Lite bases displayed time/date on the time and date set on the phone/tablet the Fusion Lite is connected to. Each time the device is reconnecte...
Fri, 24 Jun, 2016 at 12:53 PM
What's in the latest firmware update?
This will be a running list (starting at 1.228) of basic release notes for the current version of Striiv Fusion firmware. 1.291 Streamlined journalin...
Mon, 22 May, 2017 at 3:30 PM
What information is shared with my Striiv friends?
The most notable information shared is your current step count, which is updated throughout the day as you sync tracked steps from your Striiv device to the...
Fri, 11 Mar, 2016 at 12:02 PM
Why is "striiv.com/start" showing on my device when I plug it in?
If you're seeing striiv.com/start or a battery percentage on your Striiv device when you plug it in to charge, your device is in pairing mode. Yo...
Fri, 11 Nov, 2016 at 11:29 AM