Frequently Asked Questions

How can I tell what software version is currently on my Fusion 2?
On your Fusion 2 Swipe to the left of the time/date and battery % screens to select Apps , then scroll to the second Apps screen to select the...
Wed, 17 Aug, 2016 at 1:05 PM
What's the difference between "Restart" and "Factory Reset"?
"Restart"  is found on your Fusion 2, under apps > settings , and will simply power your Fusion 2 off and back on.   "Factory Rese...
Thu, 19 Jan, 2017 at 11:28 AM
How do I use vibrating alarms?
Open the Striiv Activity Tracker app on your smartphone or tablet. At the top of the app’s Home screen, tap the gear icon on the gray device banner to e...
Thu, 6 Apr, 2017 at 1:40 PM
How do weather notifications work?
Weather notifications work just like a text message on your phone. A notification will show on your Fusion 2 displaying the high/low temperatures an...
Wed, 17 Aug, 2016 at 1:22 PM
How do I use music control?
Here's how to control music on your smartphone or tablet using your Striiv Fusion 2: Begin playing music on your phone/tablet using the defa...
Wed, 17 Aug, 2016 at 1:23 PM
Why are my charts not loading in the app?
Your charts are on an online or server-based system, which means Internet signal is required in order to load activity charts in the app. Please make s...
Tue, 30 Aug, 2016 at 1:13 PM
How do I edit time/date?
The Fusion 2 bases displayed time/date on the time and date set on the phone/tablet the Fusion 2 is connected to. Each time the Fusion 2 is re...
Wed, 17 Aug, 2016 at 1:24 PM
What information is shared with my Striiv friends?
The most notable information shared is your current step count, which is updated throughout the day as you sync tracked steps from your Striiv device to t...
Mon, 27 Jun, 2016 at 2:54 PM
Why is "striiv.com/start" showing on my device when I plug it in?
If you're seeing striiv.com/start or a battery percentage on your Striiv device when you plug it in to charge, your device is in pairing mode....
Fri, 11 Nov, 2016 at 11:37 AM
How do I charge my device?
Your Fusion 2 comes with a micro-USB charging cord, which is plugged into a charging port on the side of the device (underneath the wristband). With the...
Fri, 9 Dec, 2016 at 2:24 PM