Frequently Asked Questions

What's the typical Bluetooth range of my device?
This depends on the Bluetooth range of your phone/tablet. Most phones and tablets offer around 30 feet of range, which depends on obstacles between your S...
Tue, 16 Aug, 2016 at 12:54 PM
What's the best way to switch wristbands?
We recommend holding both ends of the wristband, while pushing the device "nugget" down and out between your thumb and index finger. Putting ...
Thu, 18 Aug, 2016 at 12:01 PM
What is Do Not Disturb mode, and how do I use it?
Do Not Disturb mode is a new feature that will mute incoming phone/text/app notifications when turned on. When Do Not Disturb mode is on, you will see  a...
Tue, 22 Nov, 2016 at 8:35 AM
What is the Premium Journaling Package and how do I use it?
The Premium Journaling Package is a set of 9 daily journals for Fusion 2 users to track even more healthy habits: avoid gluten avoid sugar measure b...
Mon, 20 Mar, 2017 at 11:06 AM
What's in the latest firmware update?
7.107 Fixes vibrating alarm repeat function, which specifies what days of the week a set alarm will go off. 7.101 Fixes Journaling reminder bug. 7.9...
Mon, 22 May, 2017 at 4:13 PM