Frequently Asked Questions

What's included in the box?
Your Striiv Bio 2 Plus includes: Removable Bio 2 Plus device "nugget" 1 black wristband 1 wristband clasp Micro-USB charging cable Q...
Fri, 13 Oct, 2017 at 9:02 AM
How do I charge my tracker?
Your Bio 2 Plus comes with a micro-USB charging cord, which is plugged into a charging port on the side of the tracker (underneath the wristband). With the ...
Fri, 13 Oct, 2017 at 9:03 AM
How do I turn on and navigate through my Bio 2 Plus?
Your Bio 2 Plus responds to several different finger motions:  Double tap the screen or side of the Bio 2 Plus to turn on the screen. Tap the scr...
Fri, 13 Oct, 2017 at 12:48 PM
What's the best way to switch wristbands?
We recommend holding both ends of the wristband, while pushing the tracker "nugget" down and out between your thumb and index finger. Putting on ...
Fri, 13 Oct, 2017 at 9:07 AM
How do I edit time/date?
The Bio 2 Plus bases displayed time/date on the time and date set on the phone/tablet the Bio 2 Plus is connected to. Each time the tracker is reconnected w...
Fri, 13 Oct, 2017 at 9:08 AM
What does the Bio 2 Plus track?
The Bio 2 Plus will track steps taken, heart rate, distance traveled, calories burned, active minutes, and sleep.    Steps are tracked using interna...
Fri, 13 Oct, 2017 at 12:49 PM
How do I set up the Bio2 Plus to track my distance traveled?
While the Bio2 Plus does begin tracking your distance traveled when you first pair it with the Striiv app, some adjustments may need to be made to ensure ...
Fri, 13 Oct, 2017 at 9:12 AM
How do I use the heart rate monitor?
To measure your heart rate, make sure your device is comfortably fitted against your wrist and not loose. The heart rate sensor on the underside of the Bio ...
Fri, 13 Oct, 2017 at 9:13 AM
How do I track my sleep?
The Bio2 Plus utilizes auto-sleep tracking - all you need to do is wear your tracker when you sleep. No need to toggle sleep mode on or off. We do recomme...
Fri, 13 Oct, 2017 at 12:50 PM
What is the Premium Journaling Package and how do I use it?
The Premium Journaling Package is a set of 9 daily journals for Bio 2 Plus users to track even more healthy habits: avoid gluten avoid sugar measure bloo...
Fri, 13 Oct, 2017 at 9:15 AM