Frequently Asked Questions

What is Do Not Disturb mode, and how do I use it?
Do Not Disturb mode is a new feature that will mute incoming phone/text/app notifications when turned on. When Do Not Disturb mode is on, you will see  ap...
Fri, 13 Oct, 2017 at 9:19 AM
What is EasyOn, and how do I turn it on/off?
EasyOn is a feature which allows the tracker screen to turn on via wrist rotation. It can be useful to turn on the screen, but can also cause undue battery ...
Fri, 13 Oct, 2017 at 9:20 AM
How do I use music control?
Here's how to control music on your smartphone or tablet using your Striiv tracker: Begin playing music on your phone/tablet using the defau...
Fri, 13 Oct, 2017 at 9:22 AM
How do weather notifications work?
Weather notifications work just like a text message on your phone. A notification will show on your tracker displaying the high/low temperatures and preci...
Fri, 13 Oct, 2017 at 9:22 AM
How do I use vibrating alarms?
Open the Striiv Activity Tracker app on your smartphone or tablet. At the top of the app’s Home screen, tap the  icon. Tap Vibrating Alarm (iOS)...
Fri, 13 Oct, 2017 at 9:26 AM
Why is there a flashing green light on the back of my tracker?
This is part of the hardware used to measure heart rate. The light flashes on the blood pulsing under your skin and a light sensitive photodiode measures ...
Fri, 13 Oct, 2017 at 9:28 AM
What's the difference between "Restart" and "Factory Reset"?
"Restart"  is found on your Bio 2 Plus, under Apps > Settings , and will simply power your Bio 2 Plus off and back on.   "Factory Reset&...
Fri, 13 Oct, 2017 at 9:29 AM
How can I tell what software version is currently on my Bio 2 Plus?
On the Bio 2 Plus Swipe to the left of the time/date and battery % screens to select Apps , then scroll to the second Apps screen to select the settings ic...
Fri, 13 Oct, 2017 at 9:33 AM
What do you mean by "water resistant"?
The Striiv Bio 2 Plus can stay on your wrist during your sweatiest workout. while washing your hands. The Bio 2 Plus is not waterproof, and shou...
Fri, 13 Oct, 2017 at 9:36 AM
How frequently should I sync (reconnect) with the app?
Our trackers are designed to sync with the Activity Tracker app at least once every few days, with features like auto-sleep adjusting our recommendation to ...
Fri, 13 Oct, 2017 at 11:24 AM