Troubleshooting

Tracker Pairing Help
Setting up to pair Preparing to connect to your tracker is the most important step to having a smooth, successful pairing process. Remember to do and check...
Fri, 13 Oct, 2017 at 1:09 PM
Why is "striiv.com/start" showing on my device when I plug it in?
If you're seeing striiv.com/start or a battery icon on your Striiv device when you plug it into charge, your device is in pairing mode. You will need t...
Fri, 13 Oct, 2017 at 1:10 PM
How do I troubleshoot charging issues?
There are multiple options to try to bring your device back to life. We've numbered these below in the order in which they should be attempted: Use ...
Fri, 13 Oct, 2017 at 11:35 AM